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Barnes & Noble’s New Boss Tries to Save the Chain—and Traditional Bookselling – The Wall Street Journal

The struggling bookseller has laid off once-powerful managers and overturned relationships with publishers in favor of a more local approach



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A year ago, John Radford had little control over the book selection at the Barnes & Noble store he manages in Idaho Falls, Idaho. Executives in New York decided which titles to carry. The retailers 600-plus stores were expected to follow that blueprint.
Mr. Radford had to stock dozens of James Patterson and John Grisham books, even though there wasnt that much local demand. Often, hed have to return about half the inventory after a few months.
These days, he is the one calling the shots.
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